Hofeditz, M./Nienaber, A./ Dysiak, A./ Schewe, G. (2017). Want to versus have to: intrinsic and extrinsic motivators as pre-directors of compliance behavior intention, Human Resource Management, 56 (1): 25-49.


“Useless”, “money burning“, or “black holes”, that is how media and professionals describe compliance practices, today. Practitioners are fed up with control systems, codes of conducts and systems for compliance management that are increasing in sizes but not in effectiveness. In order to help practitioners clarify what actually makes employees comply with their compliance program, this study examines intrinsic and extrinsic motivators of 119 employees from procurement and sales. We contribute to the existing motivation literature testing the self-determination theory in low and high hierarchical levels. Our findings show that intrinsic motivators are more strongly positively related to compliance intention on higher hierarchical levels than on lower ones. However, employees from higher hierarchies show overall less compliance intention than employees from lower hierarchies.

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Prof. Dr. Ann-Marie Nienaber
Professor in Human Resource Management and Organisational Behavior

Head of Research Group: Trust and Workplaces

Coventry University, United Kingdom
(Modern University of the Year 2014, 2015, 2016, 2017)
Centre for Trust, Peace and Social Relations